Western North Carolina Resources

We are deeply saddened for our neighbors in Western NC. We are working with local and state partners, as well as disaster relief organizations to ensure you can access your medicine soon. In the meantime, we offer our greatest sympathies during this difficult time and we are here to offer support however we can. For questions, call us directly at 704-536-1790 or email info@medassist.org.

 

For Current Patients

  • If you have lost your medications during this disaster, we are happy to send you a replacement. Please call the pharmacy directly at 704-943-9639 so we can refill your medications. We also need to confirm your address where you are able to receive medications. We cannot guarantee when you will receive your medications once they are shipped and there may be a delay.
  • Cold-packed medications such as insulin will not be sent until we confirm your address. Please call.
  • If you have moved temporarily or relocated, we can still send your medications as long as you are in NC. Call the pharmacy directly at 704-943-9639 to update your address.

For Organizations

If your organization is in need of medication resources, prescription or over-the-counter medicines, contact us at immediately info@medassist.org

Report Missing Person

If you call NC211 (1-888-892-1162) to report a missing person or request a welfare check, press 1 once you are connected to reach an operator. Have all information available (name, location, health conditions, etc.) to complete the request. Call volumes are high, but operators are processing requests as quickly as possible. Or visit https://www.unitedwaync.org/ to fill out a request form to add them to the Search & Rescue efforts.

For New Patients

To find out more about our Free Pharmacy Program for prescriptions, click the button below. We can get you enrolled today with just the application! No supporting documents are needed. Fill it out online from your phone, computer, or tablet.

Additional Resources

MORE INFORMATION

For resources and information such as food, power outages, shelters, road conditions and more, view the NC211 page.

MORE INFORMATION

For a list of operating pharmacies in counties affected by Hurricane Helene

MORE INFORMATION

Federal Emergency Prescription Assistance Program for Helen impacted NC counties

Have questions? Please don’t hesitate to call us at 866-331-1348 or email us at info@medassist.org. We have social workers on staff to help you.

For Supporters and Volunteers

To find out more about how you can support NC MedAssist’s disaster relief efforts, click HERE.
If you are interested in hosting an OTC medicine donation drive, click HERE.

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